365j Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 365j ("the Platform", "we", "us", or "our") collects, uses, stores, and protects the personal data of users ("Player", "you", or "your") who access or use the services available at 365j.cam, including all games, banking features, promotions, and customer support channels.

365j is a PAGCOR-regulated online casino and sports betting platform serving Filipino players across the Philippines. As an operator licenced by the Philippine Amusement and Gaming Corporation (PAGCOR), 365j is subject to regulatory data handling obligations in addition to those imposed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA").

By creating a 365j account or using any service on the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside the 365j Terms & Conditions.

2 Data Controller

For the purposes of the DPA and this Privacy Policy, 365j acts as the Personal Information Controller (PIC) in respect of all personal data collected through the 365j platform. As PIC, 365j determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out lawfully and securely.

Where 365j engages third-party service providers to process personal data on its behalf — for example, payment processors or identity verification providers — such parties act as Personal Information Processors (PIPs) under written data processing agreements that require them to maintain the same standard of data protection as 365j.

For all data privacy matters, you may contact the 365j Data Privacy Officer via the contact details provided in Section 12 of this Policy.

3 Personal Data We Collect

365j collects personal data through several channels: directly from you when you register an account or use platform services; automatically through your use of the platform; and from regulated third parties such as identity verification providers and payment institutions.

3.1 Registration & Identity Data

When you create a 365j account, we collect:

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — 365j is strictly 21+ only)
• Residential address (including barangay, city, and province)
• Email address and mobile number
• Username and encrypted password
• Nationality and Philippine identification details (e.g., PhilSys, UMID, passport, or driver's licence number)

3.2 KYC Verification Data

Prior to your first withdrawal, 365j collects:

• A copy of a valid Philippine government-issued photo identification document
• A current selfie photograph for identity confirmation
• Proof of address documentation where requested
• Source of funds declaration for accounts exceeding prescribed transaction thresholds under PAGCOR anti-money laundering guidelines

3.3 Financial Transaction Data

• GCash or Maya account reference numbers
• Bank account details (for bank transfer transactions)
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method used
• Running account balance records as required by PAGCOR

3.4 Gaming Activity Data

• Game session records (games played, bet amounts, win/loss outcomes, session duration)
• Sports betting selections, odds, and settlement records
• Bonus activation, wagering progress, and promotion participation history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geographic location (city/region level)
• Device type, operating system, browser type and version
• Session login timestamps and duration
• Cookies and similar tracking technology data (see Section 6)

3.6 Communications Data

• Records of live chat conversations with 365j support
• Email correspondence sent to or received from 365j
• Complaint and dispute records

4 Purpose & Legal Basis for Processing

365j processes your personal data for the following purposes, each supported by a legal basis under the DPA:

Where processing is based on your consent — such as receiving promotional emails or SMS notifications — you have the right to withdraw that consent at any time by contacting 365j support or updating your communication preferences in Account Settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

365j does not sell, rent, or trade your personal information. We share personal data only in the following circumstances, all of which are necessary to the legitimate operation of the 365j platform:

5.1 Regulatory Authorities

365j is legally obligated to share relevant account and transaction data with PAGCOR as part of its operating licence compliance. Additionally, under the Philippine Anti-Money Laundering Act (AMLA), certain transaction records must be reported to the Anti-Money Laundering Council (AMLC). 365j complies with all such regulatory reporting obligations.

5.2 Payment Processors

To process your GCash, Maya, BPI, BDO, Metrobank, and other payment transactions, 365j shares the minimum necessary financial data with the respective payment service providers. These providers are bound by their own regulatory obligations and data processing agreements with 365j.

5.3 Identity Verification Providers

365j uses a third-party KYC and identity verification provider to process government ID documents and selfie photographs submitted during account verification. This provider processes data solely for verification purposes under a written data processing agreement.

5.4 Technology and Platform Providers

Game software providers whose titles are available on 365j may receive limited session and gameplay data for the purpose of game delivery, jackpot processing, and technical support. No financial or identity data is shared with game providers beyond what is necessary for jackpot processing.

5.5 Legal Requirements

365j may disclose personal data to law enforcement authorities, courts, or other government bodies where required to do so by Philippine law, valid court order, or lawful government request.

6 Cookies & Tracking Technologies

The 365j platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, and to improve the user experience for Filipino players on both desktop and mobile devices.

6.1 Types of Cookies Used

• Essential Cookies: Required for the platform to function. These maintain your login session, remember your account preferences, and enable secure payment processing. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your language preferences, responsible gaming settings, and display preferences across sessions.
• Analytics Cookies: Collect anonymised, aggregated data about how players navigate the 365j platform, which pages are visited most frequently, and where technical errors occur. This data is used to improve platform performance.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.

6.2 Managing Cookies

You can control cookie settings through your web browser's privacy settings. Note that disabling essential cookies will prevent you from logging in to your 365j account. Analytics cookies may be opted out of without affecting core platform functionality.

365j does not use third-party advertising cookies or share cookie data with advertising networks. We do not display third-party advertisements on the 365j platform.

7 Data Retention

365j retains personal data for no longer than is necessary for the purpose for which it was collected, subject to the following minimum retention periods required by law and PAGCOR regulations:

• Account registration and KYC records: Retained for a minimum of 5 years from the date of account closure, as required by PAGCOR and Philippine AMLA regulations.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, consistent with AMLC reporting obligations.
• Gaming activity records: Retained for a minimum of 3 years from the date of the session, for audit and dispute resolution purposes.
• Customer support communications: Retained for 2 years from the date of the last interaction, for dispute resolution and service improvement purposes.
• Self-exclusion records: Retained for the full duration of the self-exclusion period plus 5 years thereafter, to prevent circumvention of exclusion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

8 Security Measures

365j implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, loss, or destruction. These include:

• Encryption in transit: All data transmitted between your device and 365j is encrypted using TLS 1.2 or higher with 256-bit SSL certificates.
• Encryption at rest: Sensitive personal data stored in 365j databases is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to 365j personnel who require it to perform their job functions. All access is logged and periodically reviewed.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their 365j accounts. 2FA is available at no cost to all registered players.
• Security monitoring: The 365j platform is monitored 24/7 for anomalous activity, including brute-force login attempts, unusual transaction patterns, and potential data breach indicators.
• Penetration testing: The 365j platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities.

9 Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 365j. You can exercise any of these rights by contacting the 365j Data Privacy Officer using the contact details in Section 12.

365j will respond to all verified privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for it. Requests may be subject to identity verification before processing.

10 Minors

The 365j platform is strictly not available to persons under the age of 21, in accordance with PAGCOR regulations governing online gambling in the Philippines. 365j does not knowingly collect or process the personal data of any person under 21 years of age.

If 365j becomes aware that personal data has been collected from a person under 21 without appropriate age verification, all such data will be deleted immediately, the account will be permanently closed, and any funds in the account will be returned via the original payment method after identity verification of the account holder's guardian or parent, where applicable.

If you believe that a minor has registered an account on 365j, please contact our support team immediately via live chat so that appropriate action can be taken without delay.

11 Changes to This Privacy Policy

365j reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date at the top of this Policy will be updated whenever a substantive change is made.

Where changes to this Policy are material — meaning they significantly affect how we collect, use, or protect your personal data — 365j will notify registered players via email and will post a prominent notice on the platform at least 7 days before the changes take effect. Your continued use of the 365j platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 365j protects your personal information.

12 Contact & Complaints

For any privacy-related enquiries, requests to exercise your data subject rights, or to contact the 365j Data Privacy Officer, please use the following channels:

• Live Chat: Available 24/7 via the live chat widget on any page of the 365j platform. For privacy requests, please indicate "Data Privacy Request" at the start of the conversation.
• Email: [email protected] — please include "Privacy Policy" or "Data Privacy Request" in the subject line.
• Response Time: Privacy requests are acknowledged within 3 business days and fully processed within 30 calendar days.
• Language: Privacy requests may be submitted in Filipino or English.

If you are not satisfied with how 365j has handled your personal data or responded to a privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details on how to submit an NPC complaint are available on the NPC's official website.